Frequently Asked Questions
People often ask me if I really do have a yoda pez dispenser on my desk. The answer is yes, and I also have a super-size darth vader one too!! Listed below are a few other common questions that come through my inbox. If you need something else answered, then please contact me directly for more information.
1. Where are you located? In Central Florida, though as an Internet-based company I can easily work with clients from all over the country.
2. Will you make me an e-commerce website? Yes, but not at this time. I’m currently taking a break from those and only doing blogs and informational websites, but check back in another month or two.
3. I want a 100-page website, with all the bells and whistles for less than $1,000. Can you do that? My designs are geared towards small businesses and individuals who typically need 50 web pages or less. If you need a corporate and/or large scale website, I advise you to contact a web design firm. Although you may pay a pretty penny, most have a team of designers who offer the proper resources to collaborate on those type of projects. Although my rates are affordable, getting a 100+ page website for less than $1,000 is just not realistic.
4. Okay then, I have a very low budget…can you still help me? Absolutely! I try to work with all types of budgets. Additionally, one of my services is basic blog set up in either Wordpress or Blogger. Although you will have limited choices when it comes to design, plugins, widgets, etc., the cost is significantly lower.
5. Why Wordpress? I now build all of my websites in a Wordpress platform. There are too many reasons to name here, so I’ll go over just a few. First of all, WP is a blogging platform, so not only can you set up a basic website (with static pages) but you can have a built in blog that matches your design. Second, WP is a CMS (content management system) so it’s much easier for owners to maintain sites on their own if they so desire. Third, WP is constantly evolving. The WP brainiacs (and I mean that as a sincere compliment!!) are hard at work finalizing codes and evolving their product. New versions are released every few months. This means that your website has the opportunity to expand and grow as technology progresses.
6. What about Blogger? I personally LOVE Blogger and I’m happy to work with that platform. If you would prefer a blogger blog, or if you would like a Blogger blog in addition to your Wordpress website, let me know and we’ll work together to make that happen.
7. What is the difference between a Custom & Pre-made Design? Custom Designs are built from scratch and created to meet all of your exact project specifications. Pre-made designs are templates that I have already made, which means they generally are quicker to produce. Pre-mades are still one of a kind originals, and once I sell a pre-made it is no longer available for purchase.
8. What are the steps involved in getting a custom made website?
Step A: Fill in the Free Quote Request. Upon review, I will provide you with a proposal that outlines your project and estimates the time frame for completion.
Step B: You will need to review/sign the Customer Agreement, pay a 50% non-refundable deposit and supply me with all the information, pictures, logos, etc. required for your project (a.k.a. homework!)
Step C: I will design a preliminary layout of your website and send you a series of drafts. You will have the opportunity to approve the design and offer feedback.
Step D: Once you are satisfied with the final version of the website, I will help you to set up your domain name and web hosting plan if you don’t already have these items in place. You will also need to pay all remaining project fees. Once final payment is made, your website will be “launched” onto the Internet.
9. What are the steps involved in purchasing one the pre-made designs you have posted for sale? It’s pretty much the same process as outlined above. If you would like to purchase a pre-made design, simply contact me to begin the process.
10. What forms of payment are acceptable? I accept money orders (subject to clearance) and Paypal. Please click here to make an online payment >>>
11. Once I pay the deposit, how long will it take to launch my website? Most projects can be launched within 30-45 days. The deposit, customer agreement and ‘homework’ must all be returned before any work on your project will begin.
12. Once my website is launched, can I add more items to it? Yes, I refer to these as “add-ons”, which can be anything from extra web pages, maintenance updates, a logo design, etc. In such cases, you will be provided with an invoice of those expenses.
13. After my website is complete, how much will it cost to update it? One Creative Chick will make minor changes to your website for up to two weeks after the launch date. Minor changes include, but aren’t limited to, minor text changes, adding links, attachments, special tags, etc. Anything after the two week time frame and/or deemed beyond the realm of a minor change may be subject to a fee or hourly rate. In such cases, you will be provided with an invoice of those expenses.
14. Can I update the website on my own? Sure! Upon completion of your project, I will provide you with a few basic tutorials. However, I only recommend that you do your own updates if you are computer savvy or willing to learn from the tutorials.
15. I don’t know anything about Wordpress. I can barely figure out how to turn my computer on. The thought of updating content on my own scares me! PLEASE HELP ME! No worries…if you still can’t manage things after you’ve reviewed the tutorials, then I will help. In such cases I must charge for my time, but I do offer reduced rates if regular updates are requested.